Shipping policy
At August we strive to provide efficient and reliable shipping services to ensure a seamless shopping experience for our customers. Please review the following information regarding our shipping policies:
Order Processing Time: All orders are processed and dispatched within 3 - 5 business days of receiving the order. Business days are Monday through Friday, excluding weekends and holidays.
Shipping Methods: We offer various shipping options to accommodate your needs. The available shipping methods will be displayed during the checkout process. Please note that the shipping method selected may affect delivery times.
Shipping Rates: Shipping rates are calculated based on the weight of the package and the destination. You can view the shipping costs during the checkout process before completing your order.
Shipping Confirmation and Tracking: Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information. This allows you to track the status of your delivery and estimate the arrival date.
Delivery Times: Delivery times may vary depending on the shipping method selected and the destination of the package. While we make every effort to ensure timely delivery, please understand that unforeseen circumstances such as weather delays or carrier issues may impact delivery times.
International Shipping: At this time, we only offer domestic shipping within the United States. We do not currently offer international shipping. We apologize for any inconvenience this may cause.
Order Tracking: To track your order, please visit the "Track Order" page on our website and enter your order number and email address. If you encounter any issues with tracking your order, please don't hesitate to contact our customer support team for assistance.
Contact Information: If you have any questions or concerns regarding our shipping policies, please feel free to contact us at maggie@augustshop.us or call us at (231)753-2004. Our customer support team will be happy to assist you.